Frequently Asked Questions
Here are some of the basic questions we are frequently asked. If you can't find the answer to your question below, please contact us and we will be happy to help!
How are you addressing COVID and the precautions needed to keep guests and vendors safe?
We are taking COVID and the pandemic very seriously. We want everyone to be as safe as possible. Our team and any onsite vendors will be required to wear masks and sanitize their hands every 30 minutes while working your event. If any onsite vendor has a temperature, cough, or has been exposed to anyone with COVID symptoms, we will have them stay home.
Would my entire fee for my package be due in full?
No. 50% of your chosen package fee would be due along with a signed contract. The final payment would be due one week prior to your event date.
Do you travel and what is the fee?
We love to travel! We charge a flat fee for services beyond Los Angeles. The fee is included in the pricing of the package when booked.
What form of payment do you accept?
We currently accept, ApplePay, Venmo, and Zelle. Sorry, we do not accept credit cards at this time.
Is your company insured?
Yes! We are insured to meet the requirements of most venues. If the venue requires additional coverage or special requests, we can request an amendment to your specific event.
What is the benefit of hiring Platinum Posh Planning?
As seasoned planners, we know what to expect and how to handle any potential obstacles that can interrupt an event. Your event will unfold with the utmost professionalism. We take care of logistics and vendor management for a stress-free event.
What is next in the booking process?
We would love to help! The best way to start the process would be to book a complimentary 30-minute consultation to discuss the details of your event and your needs! After that, we would be able to provide an estimated proposal.
My Venue provides a coordinator, Do I still need to hire a Coordinator?
A Venue Coordinator is different from an Event Coordinator. The Venue Coordinator is there to make sure everything related to the venue goes well. As an Event Coordinator, we provide a timeline for you, set up decorations, and manage other vendors and your guest. Make sure to talk to your venue and understand the responsibilities of the Venue Coorindaot before you decide not to hire an Event Coordinator!